Highlight Post: Emily Serkaian, M.S.

ACET is thrilled to welcome Emily Serkaian to the team as a part-time Finance Assistant. Emily brings a background in organizational psychology and more than 15 years experience in operations management to her role at ACET, where she manages financial records and transactions as well as coordinates HR activities including payroll, benefits, and training and onboarding.

Emily says she was attracted to ACET because the mission of helping organizations create

solutions for clients resonates with her own business philosophy of helping companies develop structures to become more effective and efficient, while at the same time creating a healthy work-life balance for employees. “I really enjoyed learning about ACET’s evaluation practices and how they help clients strengthen their processes so they can better serve their clients,” she says. “You can’t expect success if the back-end policies and procedures aren’t reflecting both a commitment to the bottom line and to the people involved.”

As far as her goals for her work as ACET's Finance Assistant, Emily hopes to continue to strengthen and streamline key operations procedures to ensure that all ACET staff are fully empowered to best serve their clients. “HR policies will only help your organization be successful if you have solid back-end procedures in place,” she says.

Emily holds dual bachelor’s degrees in Psychology and Economics & Management as well as a master’s in Industrial & Organizational Psychology. In her free time, Emily enjoys all aspects of tennis. Playing competitively since the age of 10, she started teaching at age 14 and has maintained deep connections to the tennis world in the decades since. She’s been active in USTA (United States Tennis Association) governance since 2005, serving as a board member, committee member, and district president along the way. Today she enjoys hitting the courts with her two children.